United StatesSite down, checkout blocked, or major outage impacting revenue.
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- Immediate on‑call escalation
- Traffic mitigation and failover
- Post‑incident report within 24h
Website Maintenance
Managed maintenance, security updates and uptime monitoring so your site keeps running smoothly.
Response SLAs, visualized
Clear response windows and resolution targets, presented at a glance.
Important functionality degraded; workarounds available.
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- Priority queue handling
- Patch rollout in business day
- Root‑cause analysis when applicable
Cosmetic issues or minor bugs with no outage.
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- Scheduled in sprint/maintenance window
- QA on staging prior to release
- Verified in production
- 24/7 monitoring
- On‑call engineers
- Verified backups
- Incident reports
Maintenance Plans
Choose the plan that fits your SLA requirements.
- Core, plugin and theme updates with visual QA.
- 24/7 uptime monitoring and proactive incident response.
- Security hardening, firewall rules and malware scans.
- Automated backups with verified restores.
Security Updates
Timely patching, vulnerability scans and lock‑downs.
Uptime Monitoring
24/7 checks with instant alerts and incident handling.
Daily Backups
Offsite backups with rapid restore verification.
Performance Tuning
Cache, CDN and image optimisation for speed.
Our Maintenance Plans
Transparent SLAs, proactive care, and predictable pricing.
Starter
Essential
$49/mo
Best for small sites and blogs.
- Monthly core & plugin updates
- Uptime monitoring (5 min)
- Daily backups (7‑day retention)
- Email support
Recommended
Professional
$149/mo
For business and marketing sites.
- Bi‑weekly updates with visual QA
- Uptime monitoring (1 min) + on‑call
- Twice‑daily backups (14‑day retention)
- Security hardening + WAF rules
- Priority support
Choose Professional
Best value
Premium
Enterprise
Custom
Mission‑critical and e‑commerce.
- Weekly updates with staging & QA
- 24/7 monitoring, incident response
- Hourly backups (30‑day retention)
- Advanced security & audits
- Dedicated account manager
Talk to sales
Tailored SLA
No long‑term contracts. Upgrade, downgrade, or cancel anytime.
Frequently asked questions
Short answers to common maintenance questions. Expand any item to learn more.
Do you support WooCommerce?
Yes. We schedule updates during low‑traffic windows and coordinate maintenance mode to avoid checkout disruption. For high‑traffic stores, we use staging, canary deploys, and rollback plans.
How do restores work?
We keep multiple restore points. On incident, we restore the nearest clean backup, verify the state, and replay content changes when possible. We also provide a brief incident report.
Can you work with our dev team?
Absolutely. We integrate with your workflow (Git, staging, deployment windows) and align on SLAs and escalation paths. We’re happy to join your standups and ticketing system.
Do you support custom stacks?
Yes. Beyond WordPress, we can maintain headless frontends, APIs, and multi‑service stacks. We’ll scope a tailored plan during onboarding.
What’s included in security hardening?
Firewall rules, login protection, malware scans, permission audits, TLS hygiene, and ongoing patching. Advanced options include WAF tuning and periodic security reviews.
Can I change plans later?
Yes. Plans are flexible — upgrade, downgrade, or cancel anytime. We’ll help you choose the right coverage as your site evolves.
Need more help?
Talk to a real human. Choose how you’d like to connect.